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Customer Centric

Writer's picture: WingsWings

Updated: Aug 9, 2020

"Being customer-centric meaning looking at an enterprise from the outside-in rather than the inside-out - that is, through the lens of the customer rather than the producer. It's about understanding what problems costumers face in their lives and then providing mutually advantages solutions." - Ranjay Gulati.

At Wings, our customer centric service means to recognise that all people with an Intellectual Disability is capable of learning and have the ability to live a fulfilling, happy life. Some individuals require support in only a few specific areas, while others needs support in almost every area of life.


At Wings we are proud to offer programs that are specifically designed for young adults with Intellectual Disability. See more at: https://www.wingscommunity.org/programs



We want to provide the young adults with an Intellectual Disability tools and skills to equip them to overcome any additionally challenges they may face and successfully navigate their way to a fulfilling life.


As the market for disability services mature, Wings community wants to evolve and become customer centric to create real choice and control for people with Intellectual Disability.



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Wings Community

Wings is a Not For Profit Organisation bringing to the community a custom-built and fully serviced respite facility for young adults living with intellectual disability, offering educational and on-going programs to help them thrive in their community.

Email: info@wingscommunity.onmicrosoft.com

Phone: 0423863672

Location: 15 Pacific Ave, Miami QLD

ACN: 634 626 396

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